In line with other CV writing companies, CV Shed takes payment at the point of ordering. This helps to keep costs low, as time is not spent chasing overdue payments. As part of the service I will amend your draft until you are satisifed, and therefore there should be no need for a refund.
Once an order has been placed and the fee paid, there is no right of refund. However, customer service and satisfaction is a priority for CV Shed. If you are disappointed with the documents you receive, please detail your concerns in an email and I will strive to rectify all complaints. If we are unable to resolve the problem, I will consider providing either a full or partial refund.
If a client wishes to cancel their order before the first draft is received, a refund will be given but with a deduction for administration and work already carried out.